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Minnesota Center Against Violence and Abuse

Enough and yet not Enough

An Educational Resource Manual On Domestic Violence Advocacy For Persons With Disabilities In Washington State

Cathy Hoog, Principal Author
Washington State Coalition Against Domestic Violence

Published: June 2001
Revised: 2003

Acknowledgements
Introduction and the Challenges We Face
Our Challenges
Purpose of this Manual
The Duality of Experiences: Issues Facing Victims with Disabilities
How Is the Abuse of Persons with Disabilities Different?
Specific factors that increase the exposure of people with disabilities to abuse
What About the Use of the Word Vulnerable?
Who Are the Abusers of Victims with Disabilities?
Fear of Disclosure
Domestic Violence That Results in a Disability
What If a Perpetrator Has a Disability?
Getting Prepared —How to Ask and Learn About Types of Disabilities
What Can I Ask About?
Some Things to Remember
Types of Disabilities
Mobility
Spinal Cord Injuries.
Muscular Dystrophy.
Cerebral Palsy.
Multiple Sclerosis.
Things to remember when working with a victim who has mobility impairment:
Visual Impairments
Deafness
Deaf Blindness
Cognitive Disabilities
What Is A Learning Disability?
Mental Health Disabilities
Hidden Disabilities
Chemical Dependency Definitions
THREE CIVIL RIGHTS MOVEMENTS COMPARED
BASIC LEGAL ADVOCACY INFORMATION AND LEGAL REQUIREMENTS FOR ACCESSIBILITY
Using Interpreters for Accessibility
Using the ADA for Legal Advocacy
Laws Pertaining to Persons with Disabilities in Washington State
Vulnerable Adult Protection Orders
Mandatory Reporting
RCW 74.34.035—Mandatory Reporting Requirements.
What About Guardianship?
Monitoring Guardians.
Summary of Federal Statutes—Americans with Disabilities Act and Section 504 Rehabilitation Act
Americans with Disabilities Act Requirements Fact Sheet
Who needs to comply
Transportation
Public Accommodations
State and Local Government
Telecommunications
General ADA Definitions
Physical and Mental Impairments
Substantially Limits
Removing Barriers
Examples of readily achievable measures
Section 504 of the Rehabilitation Act of 1973—Handicapped Persons' Rights Under Federal Law
Agency Assessment and Organizational Responsibilties
Washington Administrative Code Requirements
DSHS Contract Requirements for State–Funded Domestic Violence Programs
Agency Assessment Tools
Access Survey & Planning Guide Implementation Notes
Access Survey and Planning Guide
Are Your Services and Programs Accessible?
Organizational Roles and Responsibilities
Board of Directors
Administrators
Direct Service Staff and Volunteers
Outreach Staff
Learning About State Services
What Services Are Available Under DSHS
The Aging and Adult Services Administration (AASA)
Services of Aging and Adult Services
Caregiver Support.
Training.
Types of Facilities.
Safety Planning
Learning to Recognize and Create New Options for Safety
Strategizing the Response to Danger
Sample Safety Plans for Persons with Disabilities
Preparing to Leave
Safety Planning for and Responding to an Explosive Incident
Planning
Responding
What To Take When Leaving An Abusive Relationship: Checklist For Persons With Disabilities
No time to prepare and you must leave as quickly as possible
Time to prepare
Building Alliances
The Team Approach to Advocating for Victims with Disabilities
Combining Resources
Identify Possible Resources/Stakeholders
Compare Visions and Understand Potential Allies/Stakeholders to Further Define the Problem with Broader Input
Develop Solutions to Problems with Allies/Stakeholders
Implement Solutions
Gather Feedback and Evaluate
Community Organizing and Linkages Worksheet
Identify the Issues
Identify the Stakeholders
Identify the Help Needed
Understand Potential Allies
Develop a Plan
REFERENCES
FURTHER READING AND RESOURCES
Organizations (National and Washington State)
PUBLICATIONS—ARTICLES AND BOOKS
Further Reading and Resources
PUBLICATIONS—JOURNALS, MAGAZINES AND NEWSLETTERS
VIDEOS
DEPARTMENT OF SOCIAL AND HEALTH SERVICES RESOURCES
Selected DSHS toll–free phone numbers:
DSHS Programs and Services
UNITED NATIONS DECLARATION ON THE RIGHTS OF DISABLED PERSONS
UNITED NATIONS PRINCIPLES FOR THE PROTECTION OF PERSONS WITH MENTAL ILLNESS AND THE IMPROVEMENT OF MENTAL HEALTH CARE
Principle 1
Principle 2
Principle 3
Principle 4
UNITED NATIONS DECLARATION ON THE RIGHTS OF MENTALLY RETARDED PERSONS
RELEVANT STATUTE REFERENCES AND COMMENTARY
RCW 2.42.010 Legislative Declaration Intent.
RCW 2.42.050 Oath.
RCW 2.42.110 Definitions.
RCW 2.42.120 Appointment, pay.
RCW 2.42.130 Source of interpreters, qualifications.
RCW 2.42.140 Intermediary interpreter, when.
2.42.150 Waiver of right to interpreter.
2.42.160 Privileged communications.
RCW 2.42.170 Fee.
RCW 2.42.180 Visual recording of testimony.
Chapter 49.60 RCW Discrimination—Human Rights Commission
RCW 49.60.030 Freedom from discrimination — Declaration of civil rights.
RCW 49.60.040 Definitions.
RCW 49.60.050 Commission created.
RCW 49.60.060 Membership of commission.
RCW 49.60.172 Unfair practices with respect to HIV infection.
RCW 49.60.174 Evaluation of claim of discrimination— Actual or perceived HIV infection.
RCW 49.60.400 Affirmative action, discrimination prohibited.
Chapter 74.34 RCW Abuse of Vulnerable Adults
RCW 74.34.020 Definitions.
RCW 74.34.021 Vulnerable adult—Definition.
RCW 74.34.035 Reports—Mandated and permissive—Contents— Confidentiality.
RCW 74.34.040 Reports—Contents—Identity confidential.
RCW 74.34.050 Immunity from liability.
RCW 74.34.053 Failure to report—False reports—Penalties.
RCW 74.34.063 Response to reports—Timing—Reports to law enforcement agencies—Notification to licensing authority.
RCW 74.34.067 Investigations—Interviews—Ongoing case planning— Conclusion of investigation.
RCW 74.34.070 Cooperative agreements for services.
RCW 74.34.080 Injunctions.
RCW 74.34.090 Data collection system—Confidentiality.
RCW 74.34.095 Confidential information—Disclosure.
RCW 74.34.110 Protection of vulnerable adults—Petition for protective order.
RCW 74.34.120 Protection of vulnerable adults — Hearing.
RCW 74.34.130 Protection of vulnerable adults—Judicial relief.
RCW 74.34.140 Protection of vulnerable adults—Execution of protective order.
RCW 74.34.145 Protection of vulnerable adults—Notice of criminal penalties for violation—Enforcement under RCW 26.50.110.
RCW 74.34.150 Protection of vulnerable adults—Department may seek relief.
RCW 74.34.160 Protection of vulnerable adults—Proceedings are supplemental.
RCW 74.34.165 Rules.
RCW 74.34.170 Services of department discretionary—Funding.
RCW 74.34.180 Retaliation against whistleblowers and resident — Remedies — Rules.
RCW 74.34.200 Abandonment, abuse, financial exploitation, or neglect of a vulnerable adult—Cause of action for damages—Legislative intent.
RCW 74.34.205 Abandonment, abuse, or neglect—Exceptions.
RCW 74.34.210 Order for protection or action for damages—Standing— Jurisdiction.
RCW 74.34.900 Severability—1984 c 97.
RCW 74.34.901 Severability—1986 c 187.
WASHINGTON STATE DOMESTIC VIOLENCE PROGRAMS

List of Tables

1. Extent of the Problem of Violence Against Persons with Disabilities
2. Comparing Levels of Intimacy
3. Three Civil Rights Movements Compared

Available in alternative formats

Acknowledgements

The development of Enough and Yet Not Enough: An Educational Resource Manual On Domestic Violence Advocacy For Persons With Disabilities In Washington State was led by the vision, expertise, insight, and support of the following people.

Workgroup Committee Members

Joelle BrounerProject Action Community Organizer, Communities Against Rape and Abuse
Cathy HoogCommunity Advocacy Coordinator, Abused Deaf Women's Advocacy Services
Allie JoinerCommunity Advocate, Abused Deaf Women's Advocacy Services
Ginny WareTransitional Housing Program Manager, New Beginnings for Battered Women and their Children
Jan WhiteChristopher Consulting Abilities Awareness Access
Leigh HofheimerProject Coordinator, Washington State Coalition Against Domestic Violence

Many other individuals were consulted and, although too numerous to list, their dedication to this issue and project have not gone unnoticed. A special thanks goes to all the participants at the manual review and training implementation plan meetings held on April 12 and June 18, 2001. Their critical thinking and thoughtful comments were greatly appreciated and shaped the focus of the manual and direction of the project. Particular acknowledgment is extended to Malaika Edden and Christine Olah of the Washington State Coalition Against Domestic Violence and Valerie Manucci of Abused Deaf Women's Advocacy Services.

The Washington State Coalition Against Domestic Violence gratefully acknowledges the funder that has made this project possible. This educational resource manual was supported by funding from the Washington State Department of Social and Health Services, Children's Administration, Division of Program and Policy. Points of view in this document are those of the author and do not necessarily represent the official ; position or policies of the Washington Sate Department of Social and Health Services.

This project was supported by Grant No. 2002-FW-BX0006 awarded by the Violence Against Women Office, Office of Justice Programs, U.S. Department of Justice. Points of view in this document are those of the author and do not necessarily represent the official position or policies of the U.S. Department of Justice.

© June 2001 Washington State Coalition Against Domestic Violence. Revised 2003. All rights reserved. Permission to reproduce any portion of this report is granted, on the condition that the manual title, author, and the Washington State Coalition Against Domestic Violence, Seattle Washington, are fully credited.

Introduction and the Challenges We Face

Enough and Yet Not Enough?

There is a Rabbinic teaching from the Talmud that says: It is not incumbent upon you to complete the work, yet neither are you free to desist from it.As advocates, we are aware of how much work is left undone, yet we need to take pride in all that each of us has accomplished in our work with domestic violence survivors. This teaching reminds us that we may not finish the work, but we are expected to do all that we are capable of doing to carry it on. We don't have to do it perfectly, but survivors need all of us to keep trying.

While meeting to plan this manual, “It is enough and yet not enough” came up as a perfect example of a domestic violence advocate's feelings while trying to run a shelter for 30 battered women, and yet being unable to serve a victim in a wheelchair. Domestic violence shelters are doing enough; in the past few decades we have made great strides on many fronts to fight violence against women. We can be proud of Washington state and its excellent policies against abuse. We have served an ever-increasing number of diverse victims, and represented the issues of battered women in many governmental, business, and criminal justice system arenas. We are doing enough, it would seem, but it is not enough for people with disabilities.

It is not enough for people with disabilities because domestic violence shelters are under-serving them. Statistics repeatedly cite very high levels of abuse among persons with disabilities. If there is such a high rate of violence against persons with disabilities, why is the rate of domestic violence services to those individuals so low?

We have yet to meet the wide range of service needs presented by the estimated 10% or more of the population that has one or more disabilities, and persons with disabilities who are also victims of domestic violence are even further underserved. Disability advocates serve some victims, some are served by state caseworkers, and some are not served at all. The obstacles preventing some victims from reaching services if they are victimized often seem insurmountable.

Problems have been noted by researchers with regard to obtaining accurate incidence statistics about violence and disability. Varying definitions of abuse and reporting rates, for example, make it difficult to measure the difference in risk faced by people with and without disabilities. However, there is an accumulation of independent findings which suggests that violence is a problem of considerable magnitude for persons with disabilities.

Table 1. Extent of the Problem of Violence Against Persons with Disabilities

Who?LevelForm of ViolenceSource
Women with disabilities40%have been assaulted, raped or abusedStimpson and Best, 1991
83%will be sexually assaulted in their lifetime
Boys who are deaf54%have been sexually abusedSullivan, Vernon and Scanlan, 1987
Boys who are hearing10%have been sexually abusedibid.
Girls who are deaf50%have been sexually abuseibid.
Girls who are hearing25%have been sexually abusedibid.
Girls with developmental (intellectual) disabilities39-68%will be sexually abused before 18 years of ageThe Roeher Institute, 1988c
Boys with developmental (intellectual) disabilities16-30%will be sexually abused before 18 years of ageibid.
Psychiatric outpatients68%have been victimized by physical or sexual assaultJacobson, 1989
Psychiatric inpatients81%have been victimized by physical or sexual assaultJacobson and Richardson, 1987
Clients admitted to a hospital-based unit for people with intellectual disabilities56%have received anti=psychotic drug treatment without diagnosis or psychosis or related disordersHoefkens and Allen, 1990
Children with multiple disabilities admitted to a psychiatric hospital39%have suffered maltreatment (mainly physical abuse) Ammerman et al., 1989
Sexually abused children with multiple disabilities admitted to a psychiatric hospital40%have been abused by more than one perpetratoribid.
Pre-puberty boys in a psychiatric inpatient setting16%have histories of being sexually abusedKohan et al., 1987
Pre-puberty girls in a psychiatric inpatient setting48%have histories of being sexually abusedibid.
Consumers of attendant care services10%have been physically abusedUlincy et al., 1990
40%have encountered theft by attendants
Residents of a psychiatric institution71%have been threatened with violence within the institutionNibert et al., 1989
53%have been assaulted by other residents
39%have been assaulted by staff
55%have been sexually assaulted by ohter residents
27%have been sexually assaulted by staff
Never-married females without disabilities29%have been physically or sexually assaulted by their partnersStatistics Canada, 1994
Never-married females with disabilities39%have been physically or sexually assaulted by their partnersibid.
Interviewees with psychiatric disabilities who have experienced violence in the community90%have experienced verbal/emotional violenceJim Ward Associates, 1993
74%have experienced physical violence
38%have experienced sexual violence
Nurses and aides in nursing and intermediate care facilities who were interviewed41%admitted to engaging in physical abuse of clientsPillemar and Moore, 1990
40%admitted to engaging in psychological abuse of clients

Our Challenges

After Linda David was “rescued” from years of abuse at the hands of her husband and caregiver, Governor Gary Locke convened a Domestic Violence Action Group to examine the circumstances surrounding Ms. David's abuse and issue recommendations regarding domestic violence intervention and prevention. In its report, published in October 1999 and entitled Everybody's Business, the Domestic Violence Action Group states:

People with disabilities are especially vulnerable to domestic violence. They may be more dependent on a spouse or other caregiver, less able to communicate with the police or social workers, or less mobile. Traditional shelters and advocacy programs are often not accessible or equipped to serve them. Too little is known about the nature and frequency of victimization of citizens with disabilities or about the strategies that could be deployed to prevent their victimization. (p. 28)

Included in the report's recommendations are:

Recommendation 18. More information should be gathered on domestic violence against people with disabilities, and people with disabilities should be included in community coalitions and other groups seeking more effective responses to domestic violence. (p. 28)

Recommendation 19. A training manual should be developed to help domestic violence programs better serve people with disabilities. (p. 28)

In response to these recommendations, the Washington State Coalition Against Domestic Violence (WSCADV), under contract with the Department of Social and Health Services (DSHS), has worked to develop this education and resource manual as a foundation for future training efforts with disability and domestic violence advocates throughout Washington state. In the course of our work, we encountered numerous challenges that will continue to require specific attention by domestic violence and disability advocates alike:

  • In a meeting of domestic violence advocates and disability advocates, it was clear that the domestic violence advocates had barely started improving the accessibility of their services, and that most of the disability advocates had little knowledge of abuse issues, laws and resources. Discussion between the two groups of advocates is needed to help the fields identify common visions and goals, and prepare coordinated, action-oriented plans to assist all persons regardless of disability.

  • The definition of “domestic violence” has traditionally included spousal or intimate partner abuse, with no mention of abuse by caregivers. Changes in RCW 74.34 have expanded the definition of “vulnerable adult” to include persons receiving services from paid caregivers and criminalized violations of such orders under RCW 26.50. Advocates will need support to incorporate these changes into their daily advocacy and prevention activities.

  • There are additional laws and systems related to disabilities and adult protection that complicate the legal situation and remedies for victims who have disabilities. Advocates will need to be particularly thoughtful in developing expertise and model practices in this area.

  • No research has been done to measure the effectiveness of present service systems and prevention models in working with victims with disabilities. Domestic violence programs will need to be creative in developing tools that provide a meaningful measure of program effectiveness.

  • As domestic violence programs provide services that are accessible and do outreach to make these services known, it is likely that we will find that there are more victims than we are now aware of. Given overall statistics in a Colorado study citing 85% of persons with disabilities abused in some form, we should anticipate an initial rise in reporting and be prepared to expand resources to meet the need in all services for domestic violence victims.

  • Presently, it is difficult to find information for an accurate referral to an accessible shelter. Many shelter advocates do not know the details of their facility's accessibility. The state domestic violence hotline and WAVAWnet have databases that include information about shelter accessibility, but the information provided seems incomplete. Many domestic violence programs could benefit from a current assessment of physical access, services, budgets, policies, and procedures to remove as many barriers as possible to serving victims with a wide variety of disabilities.

  • Domestic violence shelters have been working with tight budgets for many years, and very few are now in modern and accessible buildings. For many shelters to become accessible, large capital campaigns will be needed. Information and support need to be available to these programs so they can take on these challenges.

  • Even if they are physically accessible, most shelters have not done much outreach in the disability community. “If we build it, they will come,” works only if we let them know, and if we have the attitude and knowledge needed to inspire trust.

  • Serving persons with multiple oppressive issues, such as disabled lesbians, disabled persons of color, disabled immigrants and refugees, and disabled children of victims presents additional unique challenges. A victim can be in more than one protected class. The more layers of oppression that exist within an individual victim's circumstance, the more isolated and targeted she may be by the perpetrator who takes advantage of these barriers, and the more underserved the victim will be by the domestic violence and disability systems.

  • Men with disabilities are also cited as experiencing abuse at a higher rate, again indicating perpetrator behaviors that specifically target victims, including men, who are seen as unable to understand, defend themselves, or communicate with others.

Violence against people with disabilities has been characterized as “occurring in the context of systemic discrimination against people with disabilities in which there is often an imbalance of power, including both overt and subtle forms of abuse, which may or may not be considered to be criminal acts” (The Roeher Institute, 1994). Persons with disabilities actually experience a much higher rate of abuse and have significantly fewer pathways to safety. Although people with disabilities are susceptible to the same general types of violence as the population at large, the barriers they face expose them to additional ways for perpetrators to target their abuse.

Consider the following story:

Sally has been battered by her husband for years. Since she is blind, when he hits her, she cannot usually anticipate where the strikes will come from. She tries at all costs to avoid trouble. He sometimes throws water on her without warning. He has accidentally bumped her into things, or left her standing on the street in a strange place to teach her a lesson. He selects her clothing and makeup. He reads all the family mail, and she has only his word of what that mail contains. Her husband usually accompanies her to the bank. (The bank employees all think that he is a saint for his tireless attention to her needs.) She got a computer with a braille reader board, and for a while she was talking in Internet chat rooms, but her husband hid the cord, and she hasn't found it yet. The physical abuse is the least of Sally's worries when she comes to an advocate for advice. She wants to be able to continue to work at the office where they have invested in an expensive computer that is adapted, but it takes a long time to get mobility training so she can learn the way to new places, and she is worried he will watch the places she works and gets support. There are no alternatives for those. Where will she live and how could she do it all without the information about her accounts and insurance?

Purpose of this Manual

The goal of this education and resource manual is to expand the definition of what is “enough” when it comes to domestic violence advocacy, so that all domestic violence services are as accessible as possible to all persons regardless of disability.

I encourage you to read this manual and participate in the accompanying trainings that will be offered by WSCADV in the future. This manual is designed to offer practical guidelines for working with victims with disabilities. In it, we include: current issues facing victims of disability in Washington state, the laws requiring domestic violence shelters to be accessible, different types of disabilities and resources, history, experiences of victims with disabilities, tools to measure and carry out an accessibility plan, and a chapter on building allies in the disability community.

Domestic violence advocates are uniquely positioned to understand the complex suffering of people with disabilities who are victimized by violence. Our task is to take this understanding and apply it to our everyday advocacy work, to stretch the boundaries of “enough,” and to think expansively about ending all forms of violence in Washington state.

Cathy Hoog

The Duality of Experiences: Issues Facing Victims with Disabilities

The Disability Pride Week That Wasn't

About ten years ago, there was a planning committee for a “disability awareness day;” it was a sub-committee of a county government disability advisory committee to ensure human rights in services within that county. Attending the meeting was a strong group of advocates for persons with disabilities, most of them disabled. It was suggested that the event be called a pride day instead of an awareness day. That suggestion was quickly met with loud resistance to the use of the word “pride” in connection with persons with disabilities. In fact, one person in a wheelchair asked, “How can we be proud of something that is wrong with us?

This attitude of internalized oppression is not unique to persons with disabilities; there are many other oppressed groups that experience it. What is concerning is that this perception of “there is something inherently and unchangeably wrong with me” is readily accepted as fact by others, and narrows our perceptions of the possibilities for self-determination in persons with disabilities.

The medical model sees a disability as a lack of something, a sad and tragic loss. Some disabled persons literally have to struggle to have an identity as a person. They are sensitive to looks, jeering, and people identifying them by their disability (e.g., “the blind guy”). A person with a disability may also be defensive if she feels that professionals are viewing her solely for the disability, rather than as a full person.

The following excerpt is from the Wall Street Journal article “Nike Rescinds Advertisement, Apologizes to Disabled People” (Grimes, 2000):

Nike Inc. pulled a print-magazine advertising campaign for a new running shoe after disabilities-rights groups claimed the ads were offensive. The advertisements for the Nike ACG Air Dri-Goat appeared in several national and nine regional outdoor magazines and referred to people with disabilities as “drooling and misshapen.

The ad expressed the kind of antiquated bias we are fighting to eradicate,” said Mark Kleid, channel producer at eBility.com, a Web site for people with disabil ities (www.ebility.com) that launched the protest Monday. “It is outrageous that Nike and its ad agency allowed such denigrating words to be published,” he said in an e-mail.

After pulling the ads, Nike's director of USA Communications, Lee Weinstein, issued a formal apology on the sportswear company's Web site. “We feel just horrible about this ad,” he said. “Clearly, disabilities of any form are no laughing matter and that paragraph should not have been included in the ad.” Nike said the ad was intended to show how the right equipment can prevent injuries.

The text accompanying the ad includes the following sentence: “Right about now you're probably asking yourself, 'How can a trail running shoe with an outer sole designed like a goat's hoof help me avoid compressing my spinal cord into a Slinky on the side of some unsuspecting conifer. Thereby rendering me a drooling, misshapen non-extreme-trail running husk of my former self. Forced to roam the earth in a motorized wheelchair with my name, embossed on one of those cute little license plates you get at carnivals or state fairs, fastened to the back?'

The agency's chief executive, Dan Wieden, also apologized in a statement. “We have stepped over the line with this advertisement and there is no excuse for it. The ad has been pulled from all publications except the December issue of Climbing Magazine,” he said.

There are many possible ways to view a disability, with two extremes being:

  • A clinical view of the disability as a loss of some sort affecting the body, to be fixed if possible, and, if it is not fixable, it is a tragedy of science and humankind.

  • A cultural perspective that people are born in many different types and that, even after they are born, many things can happen to make them different.

How Is the Abuse of Persons with Disabilities Different?

Research has shown that disability changes the experience of the abuse. Examples of why the experience of abuse differs between women with disabilities and those without disabilities include (Myers, 1999):

  • The inaccessibility of battered women's shelters.

  • Hot line counselors who do not have knowledge of issues related to disability.

  • Women with disabilities may be more economically dependent on the abuser, which makes escape more difficult.

  • The woman may also be physically dependent on the abuser, making escape more difficult.

  • A woman with a disability may be experiencing the abuse in the form of withholding of medications, orthotic equipment, and/or the refusal to do personal care.

  • Difficulties within the legal arena are faced by all battered women; however, women who have disabilities that cause speech and/or communication difficulties or motor coordination difficulties (e.g., as in cerebral palsy) may also be faced with police officers who assume they are intoxicated, and therefore do not take the report seriously.

  • The courts may find the abuser a more fit parent than the victim simply because the victim has a disability.

The following is excerpted from The Roeher Institute (1994), Violence and People with Disabilities: A Review of the Literature, which reviewed relevant literature in Canada pertaining to violence and people with disabilities:

People with disabilities are statistically more likely to experience the following forms of abuse:

  • Physical abuse, which can include hitting, shaking, burning, the administration of poisonous substances or inappropriate drugs; inappropriate handling, personal or medical care; over-use of restraint or inappropriate behavior modification, experimental treatment; false information given to the medical/psychiatric community resulting in wrongful diagnosis/ commitment/medication;

  • Sexual abuse, including unwanted or forced sexual contact, unwanted touching or displays of sexual parts, threats of harm or coercion in connection with sexual activity; denial of sexuality, denial of sexual education and information, forced abortion, birth control or sterilization;

  • Psychological and emotional abuse, including the lack of love and affection, verbal attacks, taunting, threats (of withdrawal of services or of institutionalization, for example), insults and harassment;

  • Neglect and acts of omission, including ignoring nutritional, medical or other physical needs, the withholding of the necessities of life, the failure to provide required medical care or appropriate educational services;

  • Financial exploitation, including the denial of access to, and control over, individuals' own funds and the misuse of their financial resources, forced to lie to/exploit governmental benefit systems.

Specific factors that increase the exposure of people with disabilities to abuse

Researchers have identified a number of factors that can place people with disabilities at particular risk of abuse. In examining risk factors, several researchers have emphasized that it is not the disability itself that may put people with disabilities at risk, but the social conditions in which people with disabilities are likely to find themselves that makes it more likely that abuse will occur.

A number of studies address in some detail the risk factors associated with sexual abuse and other forms of violence affecting people with disabilities, several of which are mentioned below.

This study discusses the risk factors for violence perceived by people with disabilities. The main risk factors presented in the literature are:

  • Negative public attitudes about disability;

  • Social isolation of people with disabilities and their families;

  • Reliance of people with disabilities upon others for care;

  • Lack of support for care-givers;

  • Lack of opportunity for people with disabilities to develop social skills through typical social interaction;

  • Nature of disability;

  • Gender, particularly with reference to sexual abuse (where women face very high risk of victimization);

  • Poverty and other economic factors affecting people with disabilities;

  • Lack of control or choice of people with disabilities over their personal affairs;

  • Perceived lack of credibility of people with disabilities when they report or disclose abuse;

  • Socialization of people with disabilities to be compliant, and learned helplessness;

  • Alcohol and drug abuse by perpetrators;

  • Ineffective safeguards (The Roeher Institute, 1994).

It has been proven that perpetrators are very calculating and target their victims using real or perceived measures. Offenders rape very old and very young people; they are often looking for persons they perceive as without power. Some perpetrators view persons with disabilities as easy targets— persons no one will care about or persons who will be grateful for their attention. A clinician at Atascadero State Hospital reported that he overheard one sex offender tell another, “Get a job in the developmental disability system when you get out, it's easy pickings.

What About the Use of the Word Vulnerable?

The language we use to identify a group of people can shape our expectations. In the past, it was common for women to be considered weak and vulnerable; in fact, they were at much higher risks for abuse and human rights violations. Women were at higher risk not because that's the way women were, but because they did not have any individual human rights to assert. When battered women of the 1870s went to court for redress, they were turned away as having no place in the system. It was expected that they were to be abused, because they were vulnerable. In the present day, after much struggling for equal rights for women, most would be insulted to be called weak or vulnerable.

There is broad acceptance in the literature of the use of the word “vulnerable” when describing a person with a disability as being at risk of abuse. It is felt that using the word “vulnerable” to label persons with disabilities could be perceived as acceptance of the inevitable, and therefore nothing we could do would change it. The use of the word “vulnerable” assumes that persons with disabilities will be abused at a higher rate, simply because they are disabled.

Statistics do show that people with disabilities are at a higher risk of being abused, but why? Is it because they are (seen as) weak, vulnerable, or incapable of taking the steps they need to protect themselves? Are they somehow less able to protect themselves by virtue of their disability? Indeed, “vulnerability” is very difficult to measure. Perhaps it is not because they are disabled, but because they are underserved, that their risk for abuse is higher. Services for battered women and for people with disabilities have not done enough to ensure the access of all individuals to critical systems for support (e.g., emergency and criminal justice systems, domestic violence programs and disability advocacy systems).

The concept of “vulnerability” is actually victim-blaming, and is used by the abuser to maintain power and control. Abusers isolate their victims, saying it is for their own “protection and safety.” The word “vulnerable” is used to condition persons with disabilities to accept restrictive living arrangements in the name of safety. In actuality, if services designed to protect all people aren't good enough to protect persons with disabilities, then the services are inadequate. If domestic violence and disability agencies assume that victims are “vulnerable,” they might find it hard to see that their advocacy needs to improve.

Who Are the Abusers of Victims with Disabilities?

Typically, domestic violence advocates and the battered women's movement think of perpetrators as intimate partners. This definition of the perpetrator needs to be broadened to include family members and paid caretakers. This rationale comes from listening to victims with disabilities and is supported by research among people with disabilities.

The Roeher Institute study (1994) identifies the following as places where violence may occur:

  • social groupings such as the family, or some other personal relationship;

  • residential settings such as homes, apartments, boarding homes;

  • services settings such as hospitals, group homes, institutions;

  • public spaces.

The research indicates that more than half of the abuse of people with disabilities is perpetrated by three groups of offenders: family members; paid care-givers; and other people with disabilities, especially those living with their victims in service settings such as residential institutions, group homes, and sheltered workshops (The Roeher Institute, 1994).

For victims with disabilities, the concept of intimacy and who participates in an intimate relationship is not limited to traditional categories of husband, spouse, partner, boyfriend, and significant other. Intimate contact by caregivers or family members gives perpetrators access and opportunity to abuse another person. Intimate contact is key to understanding when and where abuse happens regardless of who is perpetrating the abuse.

The following chart, “Comparing Levels of Intimacy,” illustrates similar abusive tactics used by intimate partners against women without disabilities and paid caretakers against women with disabilities. When making a comparison between the levels of intimacy, note that caretakers have access to many intimate aspects of the disabled person's life, and sometimes caretakers have more access to the victim than many “intimate partner” abusers. (Note: This chart is not a comprehensive list of activities or function levels; it is intended only for comparison purposes.)

Table 2. Comparing Levels of Intimacy

Can affect person whoIntimate partner of women without disabilitiesCaretaker abuse of women with disabilities
Bathing
has mobility lossPartner is not usually in control of bathing.Caretaker has full control of when, where and how bathing takes place, and must by function touch all private areas of the body.
Medication
needs life-sustaining and enhancing medicineA partner usually has to hide activity when abusing persons with their medications.May have authorized access to dispense medications (full power and control).
Toileting
is incontinentPartner not usually in control over partner's toileting.Is responsible to care for hygiene, catheterization,diapering needs. Abuser is often paid to exert full power and control over victim's body.
Interaction with others
is deaf-blindPartner usually has indirect control of a hearing victim's conversations with othersCaretaker of deaf-blind person usually has full power and control to direct and interpret (as they wish) the victim's conversations with non-signing persons.
Banking
has a cognitive disabilityA partner may work for partial to full control of a victim's banking.Caretaker may have legally authorized full power and control over the victim's funds

Fear of Disclosure

Excerpted from: The Roeher Institute, 1994. Violence and People with Disabilities: A Review of the Literature. National Clearinghouse on Family Violence, Family Violence Prevention Division, Health Canada.

The study commented that people with disabilities may be reluctant to report abuse for similar reasons that non-disabled children and women do not report abuse. These reasons include fear of retaliation, dependency, and shame. Studies suggest that, for children or adults with disabilities, the difficulties of disclosing abuse are further compounded by the particular situations of living as a person with a disability. The literature suggests that people with disabilities may:

  • feel ashamed or feel that they are somehow to blame;

  • fear retaliation from their abuser if they report;

  • be afraid because they are unsure of the consequences of reporting (fear of losing privileges, removal to a more restrictive ward of a unit, seclusion or restraints, increased medication, being labeled a problem, deportation, or removal of children);

  • be dependent financially, physically and emotionally on the person who abuses them, which can make it difficult to report the violence against them;

  • feel isolated and are unaware that many other people with disabilities have experienced violence;

  • be seen as attention-seeking, out of touch with reality, lying, manipulative or seeking revenge;

  • have difficulty “telling on” or challenging the actions of an able-bodied authority figure, given the compliance and obedience instilled in children who are disabled.

Some of the factors identified as influencing a person's decision to report or not to report abuse include:

  • The significance the victim attaches to the incident;

  • Whether the victim has the physical means of communicating with others;

  • The victim's confidence and strength of purpose;

  • The communication skills of the victim and of the respondents to the disclosure;

  • Whether the victim has or perceives there to be anyone to whom to report;

  • The receptivity and perceived trustworthiness of the person to whom the victim discloses;

  • The probability of being believed;

  • The perceived consequences to the victim's and others' safety and well being as a result of disclosure;

  • Whether the victim feels any sympathy for a perpetrator;

  • The perceived probability of receiving a just and efficient response to the complaint.

Domestic Violence That Results in a Disability

Excerpted from: Myers, 1999. Serving Women with Disabilities: A Guide for Domestic Abuse Programs. Center for Research on Women with Disabilities, Baylor College of Medicine.

There is the possibility that, in a domestic violence situation, the victim will acquire one of many temporary (e.g., broken bones or other musculoskeletal problems) or permanent (e.g., head injury, burn injuries, spinal cord injuries) disabling conditions. When this occurs, the individual may be seen first in a hospital setting and then possibly transferred to a rehabilitation facility. Both the experience of domestic violence and the new onset of a disability need to be dealt with by the individual. The individual will be facing two life-altering events at once, and this can become overwhelming. The domestic violence agency should try to become part of the rehabilitation team to help the individual make the adjustments related to the domestic violence. The individual should be seen as someone at great risk for Post Traumatic Stress Disorder (PTSD) and dealt with accordingly. Since the individual will be experiencing essentially two losses, they may go through the stages of adjustment to a disability and/or the stages of PTSD. Both of these stage theories are similar, though the individual may progress through them at different rates. The following are examples of the two stage theories:

Stages of Adjustment to DisabilityPhases of PTSD
1. ShockOutcry
2. Expectancy of recoveryDenial
3. MourningOscillation between denial/numbing
4. DefenseWorking through
5. AdjustmentCompletion

To effectively help the individual deal with both situations, the domestic violence agency can help her identify and contact disability resources (e.g., independent living centers, support groups) that can assist the person in her adjustment to the disability. Working as a team with agencies that can help the individual with the disability aspect of the event will make services to the individual more comprehensive and effective.

What If a Perpetrator Has a Disability?

Since research has shown that victims with disabilities are often abused by a person with a disability, the inaccessibility of the criminal justice system is doubly problematic, particularly for the victim. The victim's use of the legal system can be virtually blocked by its inaccessibility.

The barriers to services can occur at many levels. Here are some anecdotal examples offered by domestic violence advocates:

  • A blind person was viewed as innocent in an assault because “How can you prove a blind person's intent to hit?

  • A multi-disabled abuser who attempted to murder his wife was almost released from jail because he was not provided his medications and meals.

  • When responding to a domestic violence incident where the alleged perpetrator was mildly retarded, officers verbally scolded the abuser and sent him to his room.

  • When batterer's intervention programs are inaccessible, judges are likely to order another type of counseling. They may send an offender to counseling with someone who can deal with the disability, but does not have the training to respond to tactics of abuse used by a perpetrator.

  • A perpetrator intervention provider attended a training by a disability/ domestic violence advocate for the deaf. The provider commented that he thought that deaf abusers were the worst abusers. After education about the lack of accessibility in the criminal justice system and barriers to service, he realized that deaf abusers weren't inherently evil, but that the system did not begin to hold them accountable until after repeated criminal violations.

Getting Prepared —How to Ask and Learn About Types of Disabilities

How to Ask an Individual About Their Access Needs

Whenever possible, it is preferable to learn some basic information about the disability of the victim you are working with before you meet with her. For example, if you have information about people who are visually impaired, then have critical educational and resource materials available in multiple formats such as large print or on cassette tape. Limit your questions to the information needed in order to provide services; avoid general questions about the disability or its source (unless the information is volunteered). Remember, the reason the person is talking to you is to receive domestic violence services, not to educate you about their disability, unless it directly impacts their choices and options.

All screening and intake practices should include general accessibility questions. By routinely asking every person who requests services, the agency's ability to respond to victims with disabilities will improve. Remember, not all disabilities are visible. While most victims can explain their needs, others may not offer information beyond knowing their type of disability. Within this manual, there are sources for information on specific disability access issues and disability advocacy agencies (see Appendix for resources).

After learning about the victim's disability, try not to make any assumptions regarding the person's ability to function. During the development of the manual, many individuals wanted the information regarding types of disabilities omitted because they feared labeling and misunderstandings about a person's ability to function. We have included the descriptions of disabilities to begin educating domestic violence programs and improve accessibility for all people. Persons with disabilities have individual preferences for naming their disability, which may differ from the terminology in this manual.

Most disabilities have a continuum of capability and functioning levels; for instance, a person with visual loss may range from a mild to a severe loss of function. The victim is expert in her ability to determine her ability to function at any given time. One's functionality can change on a daily basis (e.g., a person might be stronger in the morning or hear better in one room than another).

Victims with disabilities may be sensitive to others “taking over” and understandably frustrated with unwanted help, which may be harmful. As a legally protected group of people, people with disabilities have gained rights to access in only the past ten years—rights to access the rest of us take for granted.

What Can I Ask About?

Be aware that persons who appear able–bodied may have a hidden disability. Ask questions that allow the person to identify their disability, to talk about their needs and necessary accommodations to participate fully in the program. Under the Americans with Disabilities Act, you cannot ask someone if they are disabled because this question is viewed as discriminatory. However, you could ask the following types of questions:

  • Do you have any accommodation/accessibility needs?

  • Is there anything else we should know about?

  • We are working towards being fully accessible. Please feel free to tell us if you have needs that you think we should be aware of (NCADV, 1996).

Individuals may not tell you about their disabilities immediately, but you have to let the person know that you are open to acknowledging and accommodating their needs. Building trust takes time, and it is likely that a person with a disability has overcome many barriers to connect with the domestic violence program.

The first time a victim with a disability connects with a domestic violence program sends a powerful message about the agency's understanding of accessibility. Sometimes, when a deaf victim calls a crisis line for shelter, the first question she is asked on the TTY is “Can you talk?” or “Can you write notes?” These kinds of questions make the deaf caller believe that she must be able to talk or write English in order to be accommodated. Of course, shelter staff want to know if they will be able to understand the deaf person or if they will need an interpreter. However, the staff must remember that even if the deaf victim has English skills, she will not be able to understand what staff says without an interpreter. She needs an interpreter to communicate in all educational and strategizing situations, including intake to the shelter. During the initial call, staff should ask “Do you use sign language?” or “Would you like us to call an American Sign Language interpreter?

Some Things to Remember

  • Always ask a person with a disability if they would like help before taking action. Offering assistance is respectful, but avoid jumping in and taking over. Special instructions may be involved, or your help may not be needed. Most persons prefer to ask for help if they need it. This approach works well, leaving decision making up to the individual.

  • If the subject of the person's disability comes up, discuss it with the person directly if possible, rather than asking an aide or assistant.

  • Speak directly to the person. She can speak for herself.

  • See a person with a disability as a person first.

  • Be neither patronizing nor reverential. Understand that the life of a person with a disability can be interesting.

  • Avoid appealing to others for help by reminding them that they do not have a disability and should be grateful.

  • Treat adults as adults. Call the person by her first name only when extending the familiarity to others.

  • Treat people with disabilities like you would like to be treated.

  • Appreciate what a person is able to accomplish. Difficulty may stem from society's attitudes and environmental barriers rather than the disability itself.

  • Don't ask personal or intimate questions until you know someone well, unless you are willing to answer personal questions about yourself.

  • Relax and plan for extra time. A calm and reassuring demeanor will benefit all victims you serve (adapted from Spies, 1995).

Types of Disabilities

Unless otherwise indicated, all material in this section is adapted from: National Coalition Against Domestic Violence, 1996. Open Minds, Open Doors: Technical assistance manual assisting domestic violence service providers to become physically and attitudinally accessible to women with disabilities. Denver, CO.

Mobility

Spinal Cord Injuries.

Spinal cord injuries, or bruising of the spinal cord, can be caused by automobile accidents, abuse, gunshot wounds and other types of physically traumatic incidents. Spinal cord injuries can also be present at birth. The spinal cord is the pathway along which information travels from the brain to the body. Thus, any injury to it can disrupt the flow of communication. Once communication is interrupted, the body may no longer be able to function. If damage occurs in the pathways along which the brain tells the body to breathe, a person may not be able to breathe without a respirator.

Muscular Dystrophy.

Muscular Dystrophy (MD) is the term often used to refer to a family of neuromuscular disorders. A neuromuscular disorder is a condition that originates in the nervous system but affects muscle tissue. Some types of MD affect only males and can lead to death by early adulthood. Other types of MD do not manifest until middle age, while other types are present from birth and can last a lifetime. MD is usually characterized by a gradual weakening of the muscles that control arm and leg movements, spinal support, swallowing, and/or breathing. Progression of MD varies from person to person. Many women with MD use a mobility aid, such as a wheelchair, a walker or crutches and some may need assistance with personal care.

Cerebral Palsy.

Cerebral Palsy (CP) is most commonly caused by a lack of oxygen to the brain at birth. It can also occur later in life, however, following a head injury. CP is a complex disability that can have different manifestations depending on the extent of the trauma. The most common areas affected by CP are the limbs, speech, hearing and sight. These functions cannot be regained once the brain has sustained permanent damage.

Multiple Sclerosis.

Multiple Sclerosis (MS) is a disease of the central nervous system. The central nervous system has two major parts, the spinal cord and the brain. Fatty tissue called myelin surrounds and protects the nerve fibers of the central nervous system, allowing them to do their job. MS causes the body's autoimmune system to destroy its own myelin, leaving scars called sclerosis. When myelin is destroyed or damaged, the ability of nerves to conduct impulses to and from the brain is disrupted, producing the symptoms of MS.

The symptoms of MS vary from person to person according to which areas of the central nervous system have been attacked. Very often, a person will experience more than one of the following symptoms: weakness, tingling, numbness or impaired sensation, poor coordination, fatigue, balance problems, visual disturbances, involuntary rapid eye movement, tremors, spasticity or muscle stiffness, slurred speech, sensitivity to heat or problems with short– term memory, judgment or reasoning.

MS is much more common among Anglos than it is among African American, Latina, or Asian Pacific populations. A woman's chance of getting MS is three times as high as a man's. While MS may be genetically predisposed, it is not inherited, nor is it contagious.

There is no cure for MS. However, there are treatments that lessen the severity of the symptoms. Prescription drugs can help ease pain, stiffness and fatigue; regular exercise can help regulate appetite and sleep patterns and give one a feeling of well being. Physical therapy can help strengthen weak or unconditioned muscles, occupational therapy can help a person with MS learn how to live more independently, and speech therapy can improve communication skills for those who have difficulty speaking or swallowing.

Coping with MS means different things to different people. It can mean coping by keeping active, managing time, conserving energy, examining priorities, getting help with hard to solve problems, making time for fun, maintaining one's sense of humor, taking care of oneself physically, emotionally and spiritually and living one day at a time.

Things to remember when working with a victim who has mobility impairment:

  • Someone's wheelchair is a part of her body space and needs to be treated as such.

  • Ask the person what is needed for her accessibility. Don't make assumptions or decisions for the person.

  • The person needs to be in charge of what happens to her wheelchair at all times. Someone's wheelchair is a person's mobility. Do not touch the wheelchair without being asked.

  • Sit or kneel at eye level when engaging in any lengthy conversations if possible.

  • Get training before trying to use or maintain expensive equipment.

  • Speak directly to the person, not to their attendants.

  • Patting someone on the head is degrading.

  • Try to give clear and specific directions to locations, including distances. Also include the accessible routes into the building and bus/alternate access information.

  • It is okay to use an expression like “running along” when speaking to a person in a wheelchair.

  • Using a wheelchair does not mean confinement, or being “wheelchair bound.

  • Don't discourage children from asking questions. It is a natural curiosity, and needs to be satisfied to prevent fears or misconceptions. Most people using wheelchairs are not offended.

  • Some wheelchair users can walk, and some can walk with the use of a cane, braces, or a walker (adapted from Spies, 1995).

Visual Impairments

A visual impairment can range in intensity from poor vision to blindness. An estimated 25% of the population has some kind of visual impairment. Only Visual about 1% of all blind people read braille; individuals who lose their sight later in life do not often learn to read braille and may rely primarily on large print materials, taped reading material, or require readers.

Things to remember when working with a victim who is blind:

  • Talk in normal tone and speed of voice. Shouting is insulting.

  • Speak directly to the person, not to a third party.

  • When leaving the room, say so. Let them know what is going on visually around them.

  • When guiding someone to a chair, simply guide their hand to the back of the chair and tell the person if it has arms.

  • Resist the temptation to pet a guide dog. If the dog is distracted from its work, its owner can be in danger. Always ask permission of the owner before interacting with the dog.

  • Give instructions to the owner of the dog, not the dog. If the dog needs to be moved, tell the owner, not the dog.

  • Let the blind person take your arm. One's personal space needs to be respected.

  • As a victim, a blind person may be very sensitive to unexpected touch. Tell the person what you are doing beforehand, so they can anticipate your motions and touch.

  • Guided tours are helpful to familiarize persons who are blind with new surroundings. Be sure to take time for the person to orient herself by touch to the area and provide reference points. For example, use the person's new shelter room as a starting point, and reference all the pathways to and from that room in the shelter (adapted from Spies, 1995).

Deafness

Adapted from: Abused Deaf Women's Advocacy Services. 1999. Outreach and educational materials“Deafness.” Seattle, WA.

What is Deafness? Persons who cannot hear, or persons who cannot understand what they hear (with or without amplification), are deaf.

To understand deafness and its implications, it is necessary to remember that hearing persons learn a language primarily through hearing. They hear parents and siblings talk and they imitate what they hear. People who are born deaf cannot learn speech through sound, nor can they rely on it as a source of feedback. They must use other modes, such as visual, tactile, and kinesthetic senses. These senses are not as reliable for speech learning; therefore, persons who were deafened in childhood before the development of language consider English their second language, and sign language as their native language.

American Sign Language (ASL) is a language of manual gestures called signs, with its own grammatical structure and syntax. When English is introduced to a Deaf child who has grown up using ASL, English is learned as a second language. Reading and writing difficulties may be experienced because of the difference in concept and structure between ASL and English.

Deaf persons are visually oriented. They use their eyes not only to communicate in signs, but also to relate to environmental and situational stimuli. Touch and kinesthetic feedback are also important to Deaf individuals. Sound vibrations made in building structures, furniture, and cars can alert deaf person to events that hearing people identify by noise.

A common misconception is that all Deaf people can lip–read. Lip–reading, or speech reading, may help a Deaf person to understand you, but it is a skill that people possess in different degrees. Even the best lip–readers can lip–read only about 26% of all words.

Hard of Hearing. Persons who have difficulty hearing or understanding speech, but who can be assisted in hearing speech with amplification (hearing aid), are hard of hearing.

Their ability to understand speech varies, and some speakers can be understood more easily than others. Noisy surroundings may interfere with a hard of hearing person's attempts to auditorily focus on one speaker.

Make sure you get the attention of a person who is hard of hearing while you are talking. Don't cover your mouth with your hands or move around while you are speaking. Do not become frustrated by requests to repeat your conversation. If you are having difficulty with communication, writing notes may help, or if the person knows sign language, use an interpreter.

Devices. Although heard of hearing persons may be able to use the telephone with an amplification device, Deaf persons cannot use the telephone. There are telecommunication devices for the Deaf, also known as TTYs, which when coupled with a telephone receiver, allow Deaf people to communicate by typing messages and receiving printed words from a TTY at the other end.

Many Deaf persons wear hearing aids to help them identify environmental sounds, but the aids will not help a Deaf person understand speech sounds.

Some Deaf people use hearing–ear dogs to alert them to doorbell, telephone, baby cries and fire alarm sounds. These dogs have the same privileges as seeing eye dogs for the blind; they are allowed access wherever their owners may go, and must not be distracted from their duties.

Deaf Blindness

Adapted from: Abused Deaf Women's Advocacy Services, 1999. Outreach and educational materials “Deaf Blindness.” Seattle, WA.

What is Deaf Blindness? Deaf blindness is a double impairment—a visual impairment severe enough to fit the legal definition of blindness, and a hearing impairment severe enough to be called deaf. It is a simple definition, but persons who are deaf–blind cannot be easily categorized when it comes to their abilities. Most deaf–blind persons are not totally deaf or totally blind. Some have usable hearing and vision.

Deaf blindness may be present from birth, or occur through an accident or later in life. The most common cause of deaf blindness is a disorder called Usher's Syndrome. In this syndrome, a person who is congenitally deaf experiences a gradual loss of vision caused by retinitis pigmentosa. In other syndromes, congenital blindness is followed by a gradual or sudden loss of hearing. Sometimes, the onset of the secondary sensory impairment does not occur until adolescence or early adulthood. This means that the person who has already adapted to one disability must learn to accept another.

Persons with Usher's Syndrome experience stages of progressive loss of vision. Generally, this disorder begins by affecting one's ability to see in the dark, a condition known as night blindness. Then gradually it affects peripheral vision, making the field of vision narrower with the progressive worsening of the disease. This is known as tunnel vision. Depending on the severity of the tunnel vision, some vision may still be usable in the very center of the visual field.

Deaf–blind people rely on many aids and devices to enhance their residual sensory abilities. Available are vibrating devices that warn the person of doorbells, alarms clocks, telephone calls, and fire alarms. There are machines that relay braille over the phone on a modified TTY machine, which is called a Tele– Braille machine. Also, many devices adapted to blind or deaf persons are used.

Communicating with someone who is Deaf, Deaf–Blind or hard of hearing:

  • Look directly at the person who is Deaf while speaking, not the interpreter. Use facial expressions, nodding, and direct eye contact to show that you are paying attention. Be natural about it.

  • When speaking to a person who reads lips, face the person directly.Make your lips accurate, but don't over–exaggerate.

  • Wait for the Deaf person to offer information as to the cause of her deafness.

  • Speak in your usual tone of voice. Don't shout.

  • To get the Deaf person's attention, tap her shoulder or leg, wave, or stomp your foot.

  • Keep your hands away from your mouth while speaking.

  • When you are not part of the group, but need to interrupt a conversation, tap the person who is signing on the shoulder, not the listener, even though you may wish to speak to the listener. When not part of the conversation, but waiting, don't watch the conversation.

  • For brief communications with someone who is deaf–blind, try palm writing: that is spelling out words with your finger writing on their palm, one letter at a time. For any complex communication a tactile sign language interpreter is usually the communication method preferred, although there are many methods.

  • Call a Deaf advocate for support and ideas.

  • Do not pretend to understand a Deaf person's speech if you can't understand it. Ask the person to repeat the message or write it.

  • Deaf individual are able to produce vocal sounds. It is not appropriate to use the term “deaf–mute” or the term “deaf and dumb.

  • Do not try to rely on lip–reading, it is inexact (at best 26%) and very frustrating for most deaf people to try and lip–read. Use this method only if the deaf person asks you to.

  • Sometimes a Deaf person will find one individual easier to understand then others. If you are having difficulty communicating, see if a co–worker can be understood more easily.

  • Try to avoid sitting or standing where light is coming from behind you. Backlighting creates a glare and often casts shadows on your face so that it is difficult to read lips and facial expressions.

  • Balance problems are not uncommon among persons with hearing impairments. These problems are intensified at night and in dimly lighted rooms. Don't assume that a Deaf person is drugged or drunk if they waver when walking (adapted from Spies, 1995).

Communicating with someone with a speech impairment:

  • Give your whole undivided, unhurried attention to the person.

  • It is very important to allow someone to speak for herself. Finishing someone's sentences or speaking in a patronizing tone of voice is condescending.

  • Be considerate of the extra time it might take for a person to get things said or done.

  • If you don't understand what someone has said, ask them to repeat. If you still don't understand, ask the person to say it another way. Don't pretend you understand.

  • When necessary, ask questions that require short answers.

  • Observe the person's method of communication: written notes or sign language.

  • In a crisis, speech may be slower or more difficult to understand (adapted from Spies, 1995).

Cognitive Disabilities

Cognitive disabilities affect a person's ability to comprehend, remember, or discern. Many people with cognitive disabilities have received schooling or training that emphasized compliance with the wishes of authority figures. Because of this, people with cognitive disabilities may answer questions based on what they believe the questioner wants. It is important to remember to use simple and specific language and make sure the person is listening when you ask a question. Ask her to repeat what has been said or agreed, or ask the same question in different ways and notice if the responses are consistent.

Head Injuries. Head injuries can cause physical, cognitive, and psycho–social behavioral impairments. Head injuries can be caused by gunshot wounds, repeated blows to the head, a lack of oxygen reaching the brain, or sharp jerking movements. Any head injury can affect the ability of the brain to communicate with the body. The brainstem, which connects the brain to the spinal cord, contains neurons that control breathing, heartbeat, eye movements, swallowing, and facial movements. Damage to the brainstem can affect the ability of the brain to communicate with the body. Sustaining a head injury can force a person to relearn physical, cognitive, or behavioral/social skills. Some people with head injuries may need staff to present one piece of information at a time, not give complex instructions. The conversation should take place in a setting that is free of distractions, while at the same time, being careful not to patronize the person.

Communicating with someone who has a cognitive disability:

  • Keep concepts clear, concrete, and concise.

  • Talk at someone's level without talking down to the person.

  • Don't ask someone with a developmental disability or a brain injury to do things you wouldn't ask others to do.

  • In some situations, the person may seem to react differently than you expect. The person is not being rude. She may just respond in a way that you are not accustomed to.

  • Remember why you are there. Gently bring someone back to the interview as you would anyone else. You don't need to listen to someone rambling on, but you may need to be polite and firm.

  • When checking out whether someone understood something, don't ask her yes or no questions. Experiment with the modality of your message if things aren't working (adapted from Spies, 1995).

What Is A Learning Disability?

Adapted from: Abused Deaf Women's Advocacy Services, 1999. Outreach and educational materials“Learning Disabilities.” Seattle, WA.

People with learning disabilities (LD) receive inaccurate information through their senses and have trouble processing that information. Like static on the radio, the information becomes garbled as it travels from the eye, ear, or skin to the brain. The inaccurate sensory information leads to problems with reading, writing, or other vital activities such as driving. Either these skills have not been learned, have been learned after a huge effort, or have been learned poorly. Many adults with LD have trouble listening and speaking. Common problems are:

  • accident proneness

  • having to work at a slower pace

  • being careless if hurried

  • frequent errors

  • often misunderstanding

  • having to think through what others do automatically

  • difficulties with school work

Learning disabilities are different than mental retardation. Persons with mental retardation have limited learning capacity. Persons with learning disabilities on the other hand have had specific trouble with perception or taking information in through their senses. In general, they are capable of learning and performing at their age level, but their learning is affected by the problems they have with perception. They tend to have unique ways of gathering information from the world around them.

Learning Disabilities and Attention Deficit Disorder. People who have learning disabilities process information differently and often have difficulty with writing, reading, spoken language, math, or memory. It is important to remember, however, that having a learning disability does not affect a person's overall intelligence.

Some people with learning disabilities may also have attention disorders or hyperactivity. Individuals with attention deficit disorder (ADD) or attention deficit hyperactivity disorder (ADHD) may be restless, easily distracted, moody, disorganized, impulsive, and have a low tolerance for stress. People with ADD/ADHD often benefit from medication and training in time management and organizational skills.

Effective communication with people who have learning disabilities or Psychiatric ADD/ADHD can be facilitated by having the person reflect back what she has heard and by limiting the amount of information presented to her at once. For people with ADD/ADHD, it is also helpful to keep steady eye contact and talk in a setting free of distractions.

Mental Health Disabilities

Schizophrenia, Major Depressive Disorder and Bipolar Disorder are all biologically based illnesses, which have genetic backgrounds. Physical and psychological impairments can result if these illnesses are not treated. Environmental stressors do not cause mental health disorders, but they can trigger the first symptoms of mental illness.

Schizophrenia. The typical age of onset of schizophrenia is the late teens to mid–thirties. Schizophrenia can cause delusions, hallucinations and disorganized speech. A woman with schizophrenia may believe, for example, that she is being followed or that others are controlling her thoughts.

Major Depressive Disorder. Possible indicators of major depressive disorder include a loss of interest in doing things that one has found enjoyable in the past, changes in sleeping or eating patterns, fatigue. A person may exhibit feelings of worthlessness or guilt, difficulty concentrating, recurrent thoughts of death or suicide, and complaints of pains.

Bipolar Disorder. Bipolar depression includes both manic and depressive episodes. Features of a manic episode may include talkativeness, a decreased need for sleep, persistently elevated moods, racing thoughts and distractibility. A person with bipolar depression will usually alternate between manic and depressed states.

Schizophrenia, major depressive disorder and bipolar depression can all be treated with medication and therapy.

Communicating with someone who has a hidden disability or psychiatric disability:

  • Remember why you are there. Let the person decide if she wants to talk about her disability. Realize they may be reluctant to disclose the fact due to the severe stigma that may be associated, and the fear that their victimization testimony will be discredited because of their disability.

  • Ask the victim what is needed for her accessibility.

  • Maintain a supportive, open–minded attitude. The victim may not be able to work with you if she feels unsafe.

  • Arrange meetings in a way that minimizes noises and distractions. Be flexible in scheduling and take breaks when needed (adapted from Spies, 1995).

Hidden Disabilities

Seizure Disorders/Epilepsy. Epilepsy is an umbrella term covering about twenty types of seizure disorders. Seizures occur when there is a brief change in the function of the electrical system of the brain. Thus, seizures are a physical disorder, not a mental disorder. Each time a person has a seizure, the flow of oxygen to the brain is limited, causing irreplaceable brain cells to die. This can affect speech, muscle coordination and vision.

Seizure disorders have no single “cause,” but can develop from a number of conditions that injure or affect the functioning of the brain such as head trauma, brain tumors, strokes, withdrawal from alcohol or other substances, poisoning, infections and developmental problems of the fetus in the womb. Seizure disorder can affect anyone, at any age, at any time.

Seizures have many forms. A person may experience massive convulsions or only a brief change in awareness, an involuntary movement, a muscle spasm, or a sensory change. For the majority of people who have epilepsy, seizures are brief and infrequent. Further, seizures can be controlled with medication. Many people with seizure disorders have not had a seizure for years and statistics show that they will probably continue to be seizure–free as long as they continue taking their medication.

To keep the airway clear during a convulsive seizure, the person only needs to be gently turned on her side.

Environmental Illness. Environmental Illness (EI) is a condition in which a person's immune system responds adversely to environmental agents, resulting in an allergic reaction. When a person's immune system hyperacts, the response is out of proportion to, and more harmful than, the initial threat of the substance. This hypersensitivity from environmental exposures may produce respiratory disorders, cognitive disorientation, skin disorders, seizures, or anaphylactic shock. This disability can be very individualized and requires working with the person to provide what is needed for them. A person with environmental illness may require the use of oxygen, the use of non–scented products, the use of air filters, or just a continuous flow of air from the outside. For severe EI, it may be necessary to have a room without carpeting or furniture made of fiberboard. Work with the woman with environmental illness to determine her needs.

Respiratory Diseases/Asthma. Chronic respiratory diseases include emphysema, allergies, asthma, chronic sinus disease, interstitial lung disease, and chronic bronchitis. Thought not all of these illnesses can be cured, many can be treated and their negative impact lessened.

Smoking most often causes emphysema, but 5% of patients who never smoke develop emphysema, indicating that a genetic defect may be the cause. Chronic bronchitis and respiratory infections are common in people who have emphysema. There is no cure for emphysema. People who have emphysema often feel continual stress because of the debilitating effects of the disease.

A narrowing and obstruction of the airways, causing problems with breathing, characterize asthma. Symptoms of asthma include coughing, wheezing, shortness of breath, and tightness in the chest. Asthma symptoms vary a great deal from person to person and from day to day.

Some asthmatics have only occasional or seasonal symptoms. Others have a more chronic form of the disease and experience symptoms daily. Some persons have “asthma attacks” when symptoms seem to develop suddenly. Attacks can be brief or last several days; prolonged attacks can be life threatening. Asthma is a chronic respiratory disease that can be controlled by medication and could be irritated by smoking, dust, fumes, allergies, infections, exercise, occupation, and stress. If a person is suffering from an asthma attack and her normal medications and treatments do not work, she should contact her doctor or a hospital.

AIDS. Increasing numbers of women are becoming infected with Acquired Immunodeficiency Syndrome (AIDS). AIDS is caused by the human immunodeficiency virus (HIV). HIV suppresses the immune system, rendering a person's body unable to fight diseases and infections, which may lead to death. People infected with the virus often look and feel healthy; the only way to determine whether one is infected is to get a blood test. There is no cure for HIV, but with education, the further progression of the virus may be slowed.

As a service provider who may interact with infected women or women who are at risk for infection, it is important to be aware of the facts about HIV/AIDS and sensitive to the needs of women who are infected with HIV/AIDS.

AIDS is spread through vaginal, anal, or oral sex with someone who is infected, or sharing a needle with someone who is infected. AIDS is not spread through handshakes, coughs or sneezes sweat or tears, food, mosquitoes, hugging, cuddling, or massage with an infected person. AIDS can be transmitted from a mother to her baby during pregnancy, childbirth, or breast–feeding. AIDS is not transmitted through swimming pools, toilet seats, phones or computers, straws, spoons, cups or drinking fountains.

For women facing the reality that they are infected with this deadly, stigmatizing virus, it is important to provide them with emotional support from support groups or therapists. It is important for staff members to remember that a woman's HIV status is a private and personal issue: it is crucial that staff members do not inadvertently “out” a woman by sharing her HIV status with other residents. Another issue to watch for is exploitation of a woman's life insurance policy: a batterer may force a woman who is HIV–positive to cash in her life insurance policy and then take her money.

Diabetes. According to the American Diabetes Association, diabetes is a disease in which the body does not produce or properly use insulin, a hormone that is needed to convert sugar, starches, and other food into the energy needed for daily life.

Over 13 million Americans have diabetes. Diabetes is incurable, but can be treated through diet, exercise, and/or insulin, depending on which type of diabetes a person has.

There are two main types of diabetes: insulin–dependent (Type I) and non– insulin dependent (Type II) diabetes. About 10% of all people with diabetes have Type I diabetes. People who have Type I diabetes generally develop diabetes in childhood or adolescence and must take insulin injections daily. Approximately 90% of people with diabetes have Type II diabetes, or non– insulin dependent diabetes. People who have Type II diabetes generally develop it after the age of 40 and must control their diet and exercise to control their diabetes. Some individuals may also need to take insulin or medication. Most people who have diabetes can learn to monitor and control their diabetes through diet, exercise, and insulin injections.

As your program becomes more attitudinally accessible and open to providing services to women with disabilities, women will become more open about talking about their disabilities and asking for specific accommodations.

Chemical Dependency. Keep in mind that not all people who drink or use drugs are alcoholics or addicts. When alcoholism or addiction is present there is great pain, shame, fear and isolation. The ADA requires you to be accessible to a recovering alcoholic, or drug addict, but does not require you to accommodate someone who is using drugs or alcohol.

Adapted from: Bland, P., 2001. Perinatal Partnership Against Domestic Violence: Train the Trainer Curriculum. Seattle, WA: Washington State Department of Health, Community & Family Health, Maternal Child Health and the Washington State Coalition Against Domestic Violence.

  • Alcohol and drug use is associated with greater severity of injuries and increased lethality rates. However, substance abuse does not cause domestic violence.

  • Being identified as either an alcoholic or an addict (even if people are in recovery) can impact the ability to get housing and gain or maintain child custody. This may affect careers, community standing, and/or support (or lack thereof). Increased insurance rates and legal difficulties may also be experienced.

  • Chemically dependent people face many service barriers. Shelter space is often denied, detox may not be available immediately, and treatment may seem less urgent than getting safe.

  • Chemically dependent battered persons are not powerless. They are victims of both a life–threatening disease and violent crime. Empowerment for these survivors involves both safety and sobriety.

  • Many substance–abusing victims of domestic violence are introduced to drugs by partners who use substances to gain and maintain power and control. This is a form of physical, emotional, social and spiritual abuse. Recognizing this may help establish trust and reduce stigma.

  • Substance–abusing victims of violence are often battered by substance– abusing perpetrators. Cessation of drinking and drug use alone cannot ensure safety. Often, recovery is accompanied by more danger for victims. As victim sobriety increases, perpetrators may find their ability to control their partners threatened. They may encourage relapse by seeking to sabotage recovery efforts or looking for new ways to regain control. Refer people to support groups addressing both chemical dependency and domestic violence issues.

  • Treatment for substance abuse can pose many risks for victims of domestic violence. Conjoints and couples counseling are not appropriate and should not be encouraged by providers. Domestic violence victims in methadone programs may be particularly vulnerable because they must appear daily at a set time for their dose and thus can be easily tracked by a batterer.

  • Validate that anyone might use drinking or drugging to cope, but that Chemical there are safer ways to survive. Offer options but recognize substances Dependency impair judgment, making advocacy–based counseling more challenging. Don't be afraid to refer to 12–step programs, but be able to explain both strengths and limitations. Be aware of alternative referrals, especially for gender–specific or culturally appropriate support groups or chemical dependency treatment providers.

  • Recognize euphoric recall and blackout make safety planning harder. Denial of use is not about fooling the provider. It's a tactic to be addressed in a respectful manner. Facing the truth is scary and painful for the alcoholic or addict. Always be honest and direct, but remember tact and dignity.

  • Chemical dependency undermines both health and judgment. Withdrawal symptoms can be painful and life–threatening. Encourage people to seek medical attention prior to detoxing.

  • Realize that chemically affected victims of violence often believe their use of a substance means the violence directed against them is warranted. Always affirm that no one has the right to hurt them, and that violence directed against them is never their fault under any circumstance.

  • Understand that both negative stereotypes and negative internal views about domestic violence and addiction act as barriers preventing people from realizing they need support. Additionally, service providers must examine their own beliefs about alcohol and other drug use, abuse and addiction to ensure addict phobia is not impairing their ability to effectively advocate for recovering or actively using victims of violence.

  • Refer people addressing both chemical dependency and domestic violence issues to the Alcohol Drug Help Line Domestic Violence Outreach Project at 1–800–562–1240 (WA only) or 206–722–3703.

Chemical Dependency Definitions

  • 12–Step Program A self–help group that is often used as an adjunct to treatment but which is not treatment. 12–step programs can support lifetime recovery and can be extremely useful; however, battered women will also benefit from referrals to gender–specific groups and battered women's advocacy programs for safety planning as a recovery issue.

  • Addiction or Chemical Dependence Is characterized by continuous or periodic impaired control over drinking alcohol or using other drugs, preoccupation with use, use despite adverse consequences and distortions in thinking (e.g., denial). The neurochemical dysfunction in addiction is best described as a chemical deficiency in pathways of the brain.

  • Addict phobia Includes fear of addicts and addiction, holding negative stereotypes pertaining to people suffering from addiction; refraining from offering services, support or respect. Addict phobia creates barriers for those who are afraid of getting labeled and fearful about seeking help. Additionally, addict phobia negatively impacts people struggling to recover daily. Examples of addict phobia include mistaken belief systems about addiction, failure to understand triggers, unrealistic expectations, lack of knowledge about brain chemistry, liver function, relapse processes, resources and recovery options, as well as failure to understand appropriate role of accountability, consistency and structure. Addict phobia makes it possible for individuals and systems to establish (overly rigid or overly permeable) criteria, which can limit or prohibit access to services or successful outcomes to an entire class of people. Addict phobia is a form of oppression in our society.

  • Alcoholism A treatable illness brought on by harmful dependence upon alcohol, which is physically and psychologically addictive. As a disease, alcoholism is primary, chronic, progressive and fatal.

  • Blackout An amnesia–like period often associated with heavy drinking. While blackouts impact memory, there is no evidence to support contention that blackouts alter judgment or behavior at the time of occurrence.

  • Cognitive Impairments Disruptions in thinking skills such as inattention, memory problems, disruptions in communication, spatial disorientation, problems with sequencing (the ability to follow a set of steps in order to accomplish a task), misperception of time, and perseveration (constant repetition of meaningless or inappropriate words or phrases).

  • Delirium Tremens (DTs) When the level of alcohol in the blood drops suddenly and the person becomes delirious as well as tremulous and suffers from hallucinations that are primarily visual but also may be tactile.

  • Detoxification The process of providing medical care during the removal of dependence–producing substances from the body so that withdrawal symptoms are minimized and physiological function is safely restored. Treatment includes medication, rest, diet, fluids and nursing care.

  • Dual Diagnosis A clinical term referring specifically to patients who meet the diagnostic criteria for an addictive disorder as well as meeting the diagnostic criteria for:

    • An organic mental or developmental disorder

    • A major psychiatric disorder with or without current symptomology

    • A personality disorder or

    • A compulsive disorder such as an eating or pathological gambling disorder.

  • Euphoric Recall Memories formed under the influence that may be used as inappropriate excuse to minimize, rationalize or deny behavior.

  • Mentally Ill Chemical Abusers (MICA) A term used to designate people who have an alcohol or other drug disorder and a markedly severe and persistent mental disorder, such as schizophrenia or bipolar disorder.

  • Methadone A synthetic narcotic. It may be used as a substitute for heroin, producing less socially disabling addiction or aiding in withdrawal from heroin.

  • Relapse is common in recovery from addiction and not considered treatment failure. As with other chronic illnesses, significant improvement is considered successful treatment even if complete remission or absolute cure is not achieved.

  • Substance Abuse a destructive pattern of drug use, including ETOH (alcohol), which leads to clinically significant impairment or distress. Often the substance abuse continues despite significant life problems. When a person exhibits tolerance and withdrawal, the person has progressed from abuse to Addiction (a disease consisting of a number of brain chemistry disorders).

  • Tolerance the need for significantly larger amounts of substance to achieve intoxication. Drug effects decrease if the usual amount is taken.

  • Withdrawal adverse reaction after a reduction of substance.

THREE CIVIL RIGHTS MOVEMENTS COMPARED

The development of this manual is possible because of all the efforts and struggles throughout history to obtain civil rights for women, victims' rights, and the right of access for persons with disabilities. These three struggles have many similarities, including the recognition that barriers can come in many forms and have been used to limit many different peoples. Currently, all of the groups are still struggling to obtain equal rights, and some are farther along than others.

It was only in 1990, with the passage of the Americans with Disabilities Act (ADA), that people with disabilities gained the basic right to access services that many of us take for granted. Passage of the ADA supported and strengthened organizing efforts and identification of barriers by disability advocates and persons with disabilities. Therefore, it's not surprising that the concerns of women and survivors of domestic violence are just beginning to be addressed on a systemic level.

An individual who is oppressed will have limited options for justice if the oppressed group as a whole has been deprived of human rights. For example, prisoners of war usually don't have a place to file a complaint. As Deaf persons obtained interpreters and access to information, Deaf women had the opportunity and resources to start questioning their more complicated oppressions, as did Deaf people of color, Deaf lesbians and gays, and many others.

The following timeline is a combination of multiple historic struggles from the early 1900s through 1999. It is meant to briefly highlight some important parallels.

Timeline excerpted from: Women's rights: The Path of the Women's Rights Movement— A Timeline of the Women's Rights Movement 1848–1998, http://www.legacy98.org/timeline. Copyright 1997-2001 National Women's History Project. All rights reserved. Victims' rights: Crime Victims' Rights in America: Historical Overview, Justice for Deaf Victims Training, ADWAS and Office for Victims of Crime. Compiled by the National Victim Center. Disability rights: Disability Social History Timeline, Disability Social History Project, Oakland CA, http://www.disabilityhistory.org.

Table 3. Three Civil Rights Movements Compared

YearWomen's RightsVictim's RightsDisability Rights
19001900 Two-thirds of divorce cases are initiated by the wife; a centry ealier, most women lacked the right to sue and were hopelessly locked into bad marriages.